Hotel Management Operations
Hospitelligence stands out as the premier choice for comprehensive hotel accounting and operations software, boasting a robust set of hassle-free features and impeccable functionality tailored specifically for the hotel industry. With an intuitive interface, top-class support, and seamless setup requiring no maintenance, Hospitelligence offers unparalleled convenience to hoteliers.
Our system is fully customizable and scalable, providing functionally integrated modules to manage every aspect of hotel management from end to end. Whether you operate a single hotel or manage a diverse hotel management group, Hospitelligence empowers you with state-of-the-art technology and scalable functionality.
Experience best-in-class usability, standard reports, and financial automation with Hospitelligence. Elevate your hotel management operations to new heights of efficiency and effectiveness with our comprehensive solution.
Open the door to greatness in how you handle Operations
Stay On Top
Daily Reports
Hospitelligence simplifies hotel property management by providing auto-updated daily reports, allowing you to analyze and monitor your daily revenue effortlessly across all properties. These reports help you stay informed and keep better track of your receivables, ensuring you stay on top of your hotel operations.
Here are some essential reports that your hotel should run every night to maintain optimal performance:
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Integration with your Property Management System (PMS)
By integrating your PMS into Hospitelligence, all your daily reports and status updates are seamlessly updated, providing you with real-time insights into your hotel operations.
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Hotel Statistics
Gain access to key hotel statistics, including total earnings from various revenue streams such as rooms, food and beverage outlets, laundry, spa, rentals, and more. This comprehensive overview allows you to identify trends and make informed decisions to optimize revenue generation.
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Sales Performance Snapshot
Receive detailed reports that offer a snapshot overview of your hotel's sales performance. These reports provide valuable insights into sales trends, helping you assess the effectiveness of your marketing strategies and make necessary adjustments to maximize revenue.
Insights & Recommendations
Revenue Audit
The revenue audit conducted by the night auditor is a critical aspect of hotel operations, ensuring accuracy and accountability in financial transactions. Here's an overview of the revenue audit process typically performed by the night auditor:
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Reviewing Daily Transactions
The night auditor begins by reviewing all financial transactions recorded throughout the day. This includes revenue from room bookings, food and beverage sales, other services, and any miscellaneous charges.
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Comparing Records
The night auditor compares the recorded transactions against various sources, such as the property management system (PMS), point-of-sale (POS) systems, guest folios, and other relevant records to ensure consistency and accuracy.
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Checking Rates and Discounts
The night auditor verifies that room rates, discounts, and promotions applied to guest bookings are correct and in accordance with hotel policies. Any discrepancies are investigated and rectified as necessary.
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Balancing Accounts
The night auditor reconciles revenue accounts to ensure that all transactions are properly accounted for and accurately reflected in the hotel's financial records. This involves balancing cash, credit card, and other payment methods to ensure they match the total revenue earned.
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Identifying Discrepancies
Any discrepancies or irregularities discovered during the audit process are thoroughly investigated. This may include missing payments, incorrect postings, billing errors, or other issues that require clarification or correction.
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Generating Reports
Once the audit is complete, the night auditor prepares detailed reports summarizing the day's financial activities. These reports typically include revenue breakdowns by department, occupancy rates, average daily rates (ADR), revenue per available room (RevPAR), and other key performance indicators.
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Communicating Findings
The night auditor communicates any significant findings or discrepancies to the management team, providing insights and recommendations for improving financial controls and operational efficiency.
Budgets & Forecasts
Operational Budget & Forecast
With Hospitelligence, managing operational budgets and forecasts for your multi-hotel properties is a breeze. You can easily compare actual revenue and expense figures with budgeted amounts in real-time, empowering you to analyze and control your business efficiently from a single, centralized platform. Here's how Hospitelligence helps you yield more results by comparing your budget, future revenues, and expenses:
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Extensive Report Selection
Access a wide range of reports that allow you to compare your hotel budgets with actual revenue generated and expenses spent. These reports provide detailed insights into financial performance, enabling you to identify variances and make informed decisions to optimize operations.
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Revenue Forecasting
Leverage revenue forecast reports driven by occupancy rate and average daily rate (ADR). By analyzing historical data and current trends, Hospitelligence helps you predict future revenue streams accurately, allowing you to plan and allocate resources effectively.
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Comparative Analysis
Compare your forecasting with budgets using historical data from guest outlets. By analyzing past performance and trends, Hospitelligence enables you to identify areas of improvement and make adjustments to align with budgetary goals.
Effortless Tracking
Bank Deposits
With Hospitelligence, managing bank deposits information is seamless and hassle-free, providing a comprehensive solution to track, update, and cross-verify your cash and check deposits. Here's how we make deposits tracking effortless:
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Exclusive Deposit Tracking Screen
Easily monitor where your money is going with an exclusive screen dedicated to bank deposits information. This streamlined view allows you to quickly access and review deposit details, providing clarity and transparency into your financial transactions.
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Corporate Team Updates
Keep your corporate team informed about physical cash and check deposits for better reconciliation. Hospitelligence facilitates easy communication and sharing of deposit information, ensuring that your team has access to the latest data for accurate financial reporting and analysis.
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General Manager Access
Provide general managers with easy access to view the deposit register report, which contains comprehensive information about all direct deposits made to your bank accounts within a selected time period. This report empowers general managers to track deposit activity and maintain accurate records for financial management purposes.
Tailored For Various Roles
Login Access Rights
Hospitelligence offers a user login system with exclusive access rights tailored for various roles within a hotel, including general managers, accountants, data executives, front desk staff, and night auditors. Here's how each role's access rights are typically configured:
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General Manager
General managers have access to comprehensive features and functionalities allowing them to oversee all aspects of hotel operations. This includes viewing financial reports, managing inventory, setting room rates, monitoring sales and expenses, and making strategic decisions to optimize performance.
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Accountant
Accountants are granted access to financial management tools and functions, such as managing accounts receivable and accounts payable, conducting reconciliations, approving transactions, generating financial reports, and ensuring compliance with accounting standards.
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Data Executive
Data executives have access to data management and analysis tools, enabling them to perform tasks such as data entry, data analysis, generating reports, providing insights based on data trends, and supporting informed decision-making through data-driven strategies.
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Front Desk Staff
Front desk staff have access to functionalities related to guest management, room bookings, check-ins and check-outs, managing reservations, processing payments, handling guest inquiries, and ensuring a smooth guest experience.
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Night Auditor
Night auditors typically have access to functionalities related to auditing and reconciling daily financial transactions, preparing financial reports, verifying guest charges and payments, managing night shift operations, and ensuring accuracy in financial records.
One System For Managing A Hotel Chain
Use a single platform to oversee all of your franchises and lodging properties. Construct balance sheets, P&L statements, and reports all at once.
